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Privacy Policy

Information We Collect and Why

What we collect depends on how you use SolarHome Advisor, and we try to keep collection limited.

Scope and Key Definitions

This Privacy Policy explains how SolarHome Advisor collects, uses, shares, and protects information when you visit our website and interact with our content, tools, and links. It applies to information collected through this site only.

Personal information generally means information that identifies, relates to, describes, or could reasonably be linked with you or your household. It does not include information that has been de-identified or aggregated in a way that is not reasonably linkable to you.

We may collect information you provide directly, information collected automatically from your device and browser, and information from third parties that help operate the site, such as analytics or email delivery services.

If you contact us, subscribe, or submit a form, we may collect the details you choose to provide, for example your name, email address, and message content. We use this to respond and to provide the requested information.

When you browse the site, our servers may automatically receive technical data such as IP address, device identifiers, browser type, approximate location derived from IP, pages visited, and timestamps. This helps with security, performance, and basic analytics.

We may use cookies and similar technologies to remember preferences, measure traffic, understand what content is helpful, and support site features. You can typically control cookies through your browser settings and, where presented, our on-site cookie controls.

Some pages may include links to third-party websites, including product or installer resources. If you follow those links, the third party's privacy practices apply; we do not control their policies or data handling.

We may include affiliate links. If you click an affiliate link, the third party may use cookies or similar technologies to attribute a referral. We use this to support the site, and it does not change the price you pay unless explicitly stated by the seller.

Information We May Collect

  • Contact details you submit
  • Messages and form content
  • Device and browser information
  • IP address and approximate location
  • Site usage and page interactions
  • Cookie and preference data
  • Referral or affiliate attribution data
  • Email subscription preferences

How We Use, Share, and Store Data

We use information to run the website, improve content quality, keep the site secure, and communicate with you when you request it.

Use, Sharing, and Retention

We use personal information to provide and maintain the site, analyze performance, troubleshoot issues, prevent fraud and abuse, and improve the clarity and usefulness of our guides and calculators.

We may send administrative or service messages when you request them, for example subscription confirmations or responses to inquiries. If you opt in to emails, you can unsubscribe using the link in our messages.

We may share information with service providers that perform functions on our behalf, such as website hosting, content delivery, analytics, and email delivery. These providers are expected to use information only to provide services to us.

We may share information if required to comply with law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect the rights, safety, and security of SolarHome Advisor, our users, or others.

We may share or transfer information in connection with a business transaction, such as a merger, acquisition, financing, or sale of assets. If that happens, we will take reasonable steps to ensure continued appropriate handling of information.

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. We also consider security, fraud prevention, and dispute resolution needs.

Because the internet is not perfectly secure, no method of transmission or storage can be guaranteed one hundred percent secure. We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access or disclosure.

Your information may be processed in the United States and other locations where we or our vendors operate. Where applicable, we rely on appropriate safeguards and vendor commitments when information is handled across borders.

When We May Share Information

  • Website hosting and infrastructure vendors
  • Content delivery and performance services
  • Analytics and measurement providers
  • Email delivery and subscriber management
  • Security, spam, and fraud prevention tools
  • Affiliate or referral attribution partners
  • Legal, regulatory, or court requests
  • Business transfers or reorganizations

Your Choices, Rights, and Contacting Us

You may have privacy rights depending on where you live, and we support reasonable requests to access, correct, delete, or limit certain uses of your information.

Access, Deletion, and Preference Requests

You can typically control cookies through your browser settings, including clearing existing cookies. If our site provides cookie controls, you can use them to adjust non-essential cookie preferences.

If you subscribe to emails, you can opt out at any time using the unsubscribe link in our messages. You may also contact us through our website contact method to request removal from future communications.

If you are a California resident, you may have rights under California privacy laws, such as the right to know, delete, correct, or opt out of certain disclosures such as sale or sharing for cross-context behavioral advertising, where applicable.

If you are in the European Economic Area, the United Kingdom, or another region with similar laws, you may have rights such as access, rectification, erasure, restriction, objection, and data portability, subject to legal limitations and exceptions.

Some browsers and extensions offer the Global Privacy Control signal. Where applicable, we will treat a recognized signal as a request to opt out of certain data uses or disclosures covered by relevant state privacy laws.

Our website is intended for a general audience and is not directed to children under thirteen. We do not knowingly collect personal information from children under thirteen. If you believe a child has provided personal information, contact us so we can take appropriate steps.

Third-party websites and services linked from our site may collect information independently. We recommend reviewing their privacy policies before providing information, because their practices may differ from ours.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The last updated date above indicates when this policy was most recently revised. For privacy questions or requests, please contact us via our website's Contact page.